| Issue ID | 1040238 |
| Internal NHTSA # | 10564666 |
| Manufacurer | Chrysler Group LLC |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2007 |
| File date | 07/01/13 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Took my 2007 jeep grand cherokee to my local dealer for the n23 recall regarding the transfer case in december 2013. A week or two later, noticed a dash board error "service four wheel drive system" and my "four wheel drive low" will not work. Dealer says i need a new transfer case actuator for hundreds of dollars, but the part is on permanent back-order. The reason this part is on back-order is because the software update as part of the recall causes the system failure! As i've researched several different jeep forums (here, for example: http://www. Jeepforum. Com/forum/f67/recall-2005-2010-grand-cherokees-2006-2010-commanders-1521883/index17. Html), this is happening with most, if not all, quadra-drive ii four wheel drive systems after completing the n23 recall. For those with the skills to undo the recall "flash", the problem goes away and their "four wheel drive low" works. Help! |
| Vehicle Mileage at Failure | 82000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SEARCY, AR |
| VIN pattern | 1J8HR58M37CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |