| Issue ID | 1308265 |
| Internal NHTSA # | 10895301 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2007 |
| File date | 07/10/15 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | I own a 07 grand cherokee with a 5. 7l v8 hemi. I loved that truck and took great care of it. Nearly 10 months ago i had a valve seat drop without warning at 92k miles and now i need a new engine. There were no warning signs leading up to the failure and i kept very good care of the vehicle. After driving for 15 minutes i stopped at a store to get materials, when i returned and tried to start the vehicle, the engine wouldn't turn over. It hasn't started since that day. It was towed to a chrysler dealership and $150 later they let me know what they "thought" the issue was, but i was still informed the only way to confirm i needed a new engine was to charge me $1,500 to take the engine apart and "diagnose" the issue, not fix it. They knew what the issue was and still tried to charge me for it. On top of that every chrysler representative and maintenance person i've talked to about this issue (4) have been completely unhelpful, to the point of being rude. After having the vehicle towed to an independent service center, i was quoted nearly $8,000 for a new engine and they can't even guarantee the issue won't occur again since they have the same parts. I simply can't afford that amount of work, so now i'm just making payments on a dead truck that's of no use to me. Fca is a joke of a company, and they need to make this right. |
| Vehicle Mileage at Failure | 93200 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | RICHMOND, VA |
| VIN pattern | 1J8HR58257CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |