| Issue ID | 775567 |
| Internal NHTSA # | 10318536 |
| Manufacurer | Chrysler Group LLC |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2007 |
| File date | 06/03/10 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | In august of 2009 my wife experienced her jeep cherokee die out in the middle of traffic. I met her at the scene. The car started immediately and was drivable with no subsequent occurrences that day. We took it to jack phalen dodge in countryside, il for service to see if they could determine the cause. On august 31 we picked up the vehicle and it checked out completely, they were unable to duplicate the concern. Twice since august we experienced the same concern, the car died out in traffic. Both times we were able to start the car without any issues and continue. On saturday, march 6 we drove to downtown chicago. On this day we initial drove over 20 miles to get into the city, however once we were there the car began to die. This time we experienced it dying out at least 10 times. Once, on i-55 with traffic moving at expressway speeds. Having lost confidence that we would be able to continue safely we called for a tow. We took it back to jack phalen for review. We picked up the car on monday, march 8. Again we were told that nothing was wrong mechanically with the auto. However, they noted that there was a "star case for loss of throttle response #k34511542" which responded to "software updates". They installed 5 software updates. We received no guarantee that this would fix the issue nor would they guarantee that future occurrences would be covered under our warranty, which expires in april 2010. We are obviously concerned that dated software could potentially result in a car losing all power in traffic and the dangers that would pose. I have filed a complaint with chrysler. This obviously seems like it could potentially present a very dangerous situation. |
| Vehicle Mileage at Failure | 14466 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | DARIEN, IL |
| VIN pattern | 1J8GR48K67CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 55 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |