| Issue ID | 1224564 |
| Internal NHTSA # | 10778464 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2007 |
| File date | 16/06/15 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | With vehicle parked and the ignition off, i would try to start the car. When i would turn the key, nothing would happen, no sound as if the car was trying to start, not even a tic tic tic. I also noticed that the break pedal would not depress. The first few times i called aaa, but they couldn't start it and had to tow it to a garage. This has happened to me at least seven times leaving me stranded at night in the winter alone along a dark country road. It has happened at the grocery store in the summer when i already loaded all of my groceries into the car, and at my cabin which is over an hour from where i live. I am in my late 60's and walk with a cane so it truly has become a safety issue for me. I have been in touch with corporate office for jeep and have had two cases opened with them. The problem is always something electrical. One time the dealer had my car for over a month trying to figure out the problem. They have put in a new starter several times. They have removed the remote starter installed by jeep when i bought the car, so now i can't use the remote starter i paid to have installed and then paid again to have it uninstalled. The latest they told me is that they do not have the correct part for a permanent fix. They can only replace a part with a new part of the same that will eventually fail. This last time i was told that jeep would pay the bill which they have not. I have now had to pay more to increase my aaa coverage for distance towing since i have been left stranded at my cabin two times. I have also had to pay to rent a car while jeep worked on my vehicle. In addition, there is a safety recall on the ignition switch which the dealer has not repaired within a reasonable amount of time. The date below is just the most recent event. There have been at least 7 similar events. |
| Vehicle Mileage at Failure | 49000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | HARRISBURG, PA |
| VIN pattern | 1J8GR48K07CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |