| Issue ID | 1112705 |
| Internal NHTSA # | 10637802 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2007 |
| File date | 17/07/14 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | I have been having trouble starting my 2007 jeep grand cherokee for months. First i changed the battery that was over $170 dollars , then a few weeks ago the starter that was $340 dollars meanwhile the problem was the ignition switch . I brought my car back to my mechanic and now he tells me it is the ignition switch that same day i receive in the mail a recall notice from chrysler for the ignition switch. Chrysler also states that they do not have any parts to fix the problem and that the car is totally unsafe to drivein their recall notice. I need a car to go to my appointments for work i cannot depend on this car and it is unsafe to drive. Therefore i have to rent a car and chrysler should pay for the rental car that i need to drive during the period that they do not have parts for my car. I already called my local dealer and they said speak to chrysler. I called their toll free number 1 800 992 1997 and received an incident number of #[xxx]. The person i spoke to was [xxx] she said she was escalating my call to parts and they will be contacting me in a few days. It is now sunday september 21st and i am renting a car as of today because chrysler does not have parts to fix the car they manufactured. Chrysler must be held responsible for all costs and injuries related to this problem. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | 38400 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | BALDWIN, NY |
| VIN pattern | 1J8HR58227CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |