| Issue ID | 679885 |
| Internal NHTSA # | 10231568 |
| Manufacurer | CHRYSLER LLC |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2007 |
| File date | 15/06/07 |
| Component | ELECTRICAL SYSTEM: INSTRUMENT PANEL |
| Product type code | VEHICLE |
| Description of the problem | Tl*the contact owns a 2007 jeep grand cherokee. The contact noticed water entering the vehicle through the sunroof. The water entered the driver's side of the instrument panel and dampened the front floor of the vehicle. The failure caused the interment panel components (radio), as well as the driver and passenger side windows to not work properly for days at a time. The contact discovered this failure approximately 2-3 weeks after purchasing the vehicle. The vehicle has been to the dealer more than twelve times for this issue. The dealer finally concluded that nothing was wrong with the vehicle and it was designed to work in that manner. There was no remedy available. The contact has a video and pictures available. The failure mileage was unknown. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | BROOKLYN, NY |
| VIN pattern | 1J8GR48K67CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |