| Issue ID | 965348 |
| Internal NHTSA # | 10499271 |
| Manufacurer | Chrysler Group LLC |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2006 |
| File date | 01/02/11 |
| Component | STRUCTURE:BODY:DOOR |
| Product type code | VEHICLE |
| Description of the problem | At the time of this complaint three of four of the door handles on my 2006 jeep grand cherokee laredo have broken off and are unusable. The plastic handles and the supporting door frames are all cracking in the same location and the handles then fall off. The dealer just told me that the warranty may not covered because the ? Problem start after 50,000 miles?, this is ridiculous, and the manufacturer has been unwilling to even discuss the issue, they didn't answer phone calls, even voicemails, nothing at all! For me it? S more than obvious, this is a safety hazard as it takes more time to egress the vehicle in an accident. Just think about this hypothetical situation; you're with the family, (wife, daughters, grandfather and grandmother), all windows up, then appears somebody and hits you, inside three of four handles didn't operates. |
| Vehicle Mileage at Failure | 55000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | AIBONITO, PR |
| VIN pattern | 1J4GS48K96CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |