| Issue ID | 1274315 |
| Internal NHTSA # | 10854043 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2006 |
| File date | 16/03/16 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | I took my 2006 jeep grand cherokee ( 63000 miles ) to the dealers for the n23 recall to reprogram the final drive controller,so the car wouldn't shift into neutral by itself and roll away. A few days later the code; service 4wd system appeared on the dash. When i returned to the dealer for a different recall, i told them of the problem and asked them to check if the reflash had caused this error code. Just like i have read on jeep forum and online news articles, the dealer claimed that this is the first time they have seen this problem and it has nothing to do with the n23 recall. They wanted $350. 00 to diagnose the problem,plus labor and parts to repair the car. I believe the antioch jeep dealership knows that the recall reprogramming of the final drive controller showed that there is a cracked circuit board in the unit and that it is a systemic problem in over 250,000 cars. I would ask your help in bring this problem out into the open,so all car owners in my situation,are not asked to pay for this repair. Also i ask that you help us make the jeep corporation stand by their product, do the right thing, and make this repair free through a new recall. Thank you [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | 63000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | ANTIOCH, IL |
| VIN pattern | 1J8HR58296CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | 4WD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |