| Issue ID | 1034916 |
| Internal NHTSA # | 10561016 |
| Manufacurer | Chrysler Group LLC |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2006 |
| File date | 21/01/14 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | On 01/20/2014, i brought my jeep grand cherokee 2006 to my mechanic due to a service 4wd system light on dashboard. My mechanic advised me that the computer revealed code safety recall n23/nhtsa 13 v-175. Safety recall n23 may unintentionally cause the transfer case to shift to neutral position without input from the driver. This condition could allow the vehicle to roll away inadvertently while the vehicle is parked and cause a crash without warning. My mechanic advised me to go to my jeep dealership due to the safety recall. On 01/21/2014, i contacted via telephone the jeep dealership where i purchased my vehicle. I advised the jeep employee of the situation with my jeep grand cherokee 2006. The jeep employee advised that i would be charged for repair. I advised the jeep employee that the code n23 was a safety recall. The jeep employee responded by making an accusation that my mechanic's computer was probably outdated. In addition the jeep employee advised that the code n23 was not a safety recall. Continuing on the same date, i contacted another jeep dealership. I explained the situation with my jeep grand cherokee 2006. I was advised by the jeep employee that the code n23 is a safety recall and the jeep dealership would honor the recall. I conducted further research to discover that on 08/17/2013 i brought my jeep grand cherokee 2006 to the first jeep dealership mentioned for safety recall n23. |
| Vehicle Mileage at Failure | 65910 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | RIDGEWOOD, NJ |
| VIN pattern | 1J8GR48K27CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |