| Issue ID | 1031597 |
| Internal NHTSA # | 10558546 |
| Manufacurer | Chrysler Group LLC |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2006 |
| File date | 27/08/13 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | I had n23 recall done on my jeep in 8/2013. I have had my jeep to 3 dealers 9 different times. Since the recall my 4wheel low/ neutral has not worked on jeep. I have had my actuator replaced and the final drive controller reprogrammed many times. The issue will fix for a day and then back to say fault code. My service 4wheel drive light comes on when i try and engage it. I have contacted jeep corporate and have been working with them but i don't feel they care. They have had me taking my car to all these different dealers and everyone says its something different and say they fixed it. I have been out of 800 or more in gas, 160 in diagnosis fees, 170 in tow bill from one dealer to another, and 600 for actuator. I have only had my jeep serviced at jeep dealers and it has always had all scheduled maintenance on time. I feel that the software that was installed on my jeep has caused all these issues. I never had any problems out of my 4wheel drive system. My first recall letter stated that my transfer case may experience a transfer case actuator encoder electrical failure that results in unintentional transfer case shifting into or through the neutral position. My jeep has been showing the same 4wheel drive code since the recall. I had to pay to replace my actuator cause they said it went bad after the recall. I feel like i have been taken advantage of i paid 51,000 for my jeep and have taken very good care of it. Someone has got to do something so jeep will fix everyone's suv. There are many others in this same position as me its posted all over the internet. This has been going on for 5 months and still no solution. |
| Vehicle Mileage at Failure | 95000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | BARBOURVILLE , KY |
| VIN pattern | 1J4HR58226CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
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| DoT tire identifier | |
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| Location of tire code | |
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| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
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