| Issue ID | 840902 |
| Internal NHTSA # | 10378792 |
| Manufacurer | CHRYSLER GROUP LLC |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2005 |
| File date | 21/01/11 |
| Component | VISIBILITY |
| Product type code | VEHICLE |
| Description of the problem | On a cold day, my husband was sitting in his 2005 jeep grand cherokee with the defrosters on. He heard a pop and saw the windshield crack from left to right. The car was not moving and nothing had hit the windshield. There had not been a chip or crack before this happened. The windshield cracked for no apparent reason. I called chrysler to report the incident. The service rep told me that the same thing had happened to her. I was told to take it to a jeep dealership to have it looked at, which i did. After 6 days of giving me the runaround, chrysler said that they will not pay to have it repaired because it is out of warranty. I looked on the internet and saw that other people have had the same problem. The dealership told me that they had just had a jeep with the same problem the previous week. A second service rep at chrysler had told me that she had the same problem. It obviously was not an isolated incident. |
| Vehicle Mileage at Failure | 75900 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | EASTON, PA |
| VIN pattern | 1J4GR48K95CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | 4WD |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |