| Issue ID | 1238228 |
| Internal NHTSA # | 10789899 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2005 |
| File date | 11/11/15 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | Recall for ignition switch was completed unsatisfactorily by the dealer. 1) it is extremely difficult to get the key to turn. The new design takes excessive force to push the key in and then turn, and, again, excessive force to push the key in and remove the key. This repaid is totally unacceptable to me, 2) new key barrel, or whatever they installed in the steering column, does not align up in the hole in the dashboard and is immediately noticeable looking at the dash board. This, too, is not acceptable. 3) a goofy looking sticker was attached to the dashboard next to the steering column key how. Is that part of the "recall"? Are we supposed to keep post-it type notes on our dash for safety? You've got to be kidding me. Tightness in getting key to tun on or off is occurring at all times, every time. |
| Vehicle Mileage at Failure | 99000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | WILMINGTON, DE |
| VIN pattern | 1J8GR48K05CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |