| Issue ID | 899499 |
| Internal NHTSA # | 10441943 |
| Manufacurer | CHRYSLER GROUP LLC |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2005 |
| File date | 31/12/11 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | Noticed in 2010 that small piece of plastic was missing behind one door handle. This is a lightly used one person commuter vehicle. Then in december 2011 all four door handles began to fail. Each has missing pieces of plastic behind each handle that compromise their use. Took vehicle to dealership where it was purchased new and serviced since 2006. Was advised it would be $750 per door to fix as the door handles are integrated into the plastic door panel. Complete failure of all four handles is imminent. We are very concerned for our safety. A brief search of the internet shows that this manufacture defect is widespread in this make and model. It is clear that both the material and design used is defective. Replacement with om parts will not fix, as the problems is with the design and material. Please help us get this issue fixed before someone is killed. It is a foreseeable consequence of this manufacture defect that death could result. If a consumer is involved in a car accident, and the handles fail, the consumer would be unable to get out of the car. In the event of a fire or water crash, the death of the consumer would be directly attributable to manufacture negligence. *kb |
| Vehicle Mileage at Failure | 65000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SANFORD, NC |
| VIN pattern | 1J4HR58245CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | 4WD |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |