| Issue ID | 973743 |
| Internal NHTSA # | 10507170 |
| Manufacurer | Chrysler Group LLC |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2005 |
| File date | 01/04/10 |
| Component | STRUCTURE:BODY:DOOR |
| Product type code | VEHICLE |
| Description of the problem | All of the inside door handles are breaking off around the pull lever. It started with one of the back doors and now has spread to both back doors and the front passenger door. The plastic around the drivers door has begun to crack and will not be long before it fails as well. The door handle assembly is molded into the entire panel and the repair requires replacement of the entire door panel. Getting out of this car requires some skill. You have to pull straight out on the wire (that used to be connected to the pull lever) if the wire drops into the panel you can only exit the jeep by someone opening it from the outside. This is a problem. I did a search on the net and i found countless post of the exact same failure. Jeep is saying the same thing to anyone who contacts them. That it is abuse that has caused the issue and replacement is not covered under warranty and the cost is $700 per door. |
| Vehicle Mileage at Failure | 80000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SOUTHAVEN, MS |
| VIN pattern | 1J4HR58255CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | 4WD |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |