| Issue ID | 888686 |
| Internal NHTSA # | 10432526 |
| Manufacurer | CHRYSLER GROUP LLC |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2005 |
| File date | 07/12/07 |
| Component | STRUCTURE:BODY:DOOR |
| Product type code | VEHICLE |
| Description of the problem | I have been dealing with this for years in my 2005 jeep grand cherokee. The door handles on the inside are all broken. One in the back is completely broke off and the 2 in the front are hanging by a wire. This is a very dangerous issue and i get nowhere when trying to talk to jeep or even jeep dealers. Recently i saw online many more people with this problem and someone even said jeep agreed to a $50 copay in 2010. I brought my jeep into the dealer when it was still covered under my extended warranty bought from jeep when i bought it in 2006, and they told me it is cosmetic and not covered. When calling jeep i was told nobody has died so no recall and i am responsible for replacing these door handles. You can not replace the handles only, you have to replace the whole panel and total cost is around $3000. With the amount of people having this issue it is unbelievable that it is not being addressed on a large scale. If one of us gets killed from being trapped inside of their jeep because the door handles are all broken they will have a huge price to pay. I am down to one handle, and extremely unhappy! Please help!!! |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | ALBUQUERQUE, NM |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |