| Issue ID | 866711 |
| Internal NHTSA # | 10410212 |
| Manufacurer | CHRYSLER GROUP LLC |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2005 |
| File date | 01/06/10 |
| Component | STRUCTURE:BODY:DOOR |
| Product type code | VEHICLE |
| Description of the problem | There is a potentially serious safety issue concerning the interior door handles of the 2005 jeep grand cherokee. Apparently the plastic holding these door handles has a tendency to crack and break, causing the door handles to be inoperable from the inside of the vehicle. The door handle is only supported by the molded plastic of the entire plastic door panel, and not the metal frame of the door itself. There has been no blow or abnormal use to cause this problem, just the normal opening of the doors with the inside door handle. This condition has affected all 4 of our doors, with the handle itself completely missing (falling down inside the door) on the left rear passenger door. At this point, the handle on the right rear passenger door is not missing, but it is inoperable (nothing for the handle to pull against because it is cracked on the inside), and both front doors have cracks but are operational at this point. It is obvious that chrysler-jeep needs to resolve the problem before someone dies in a fire or accident, having gotten trapped inside the vehicle. We bought this vehicle new from the dealer, but the dealer has indicated there is no recall and it will cost ~$600 each to replace the entire door panels to fix the current problem. He also indicated that even with the new door panels, the problem may happen again. This is not acceptable!!! Must someone die to bring this serious problem to light. |
| Vehicle Mileage at Failure | 50000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | LAGRANGE, GA |
| VIN pattern | 1J4HS58N85CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | RWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |