| Issue ID | 836215 |
| Internal NHTSA # | 10373739 |
| Manufacurer | CHRYSLER GROUP LLC |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2005 |
| File date | 09/12/10 |
| Component | STRUCTURE:BODY:DOOR |
| Product type code | VEHICLE |
| Description of the problem | I own a 2005 jeep grand cherokee limited hemi , it only had 26,000 miles on it. All four of the interior door panels have now broke where the door handle is attached. The drivers door panel has broke the worst and the door handle is not even attached to the panel anymore , which has become a safety concern. I have contacted my dealer and turned in a claim for customer complaints. After 3 or 4 weeks they contacted me to say it is out of warranty. That is precisely why i called them and explained my situation. Surely they can do something to alleviate this situation , all four door panels is going to cost around $3,000 dollars. I have read numerous reports about this problem on several different sites on the internet. The whole interior panel is connected to where the door handle is situated. Meaning you have to replace the whole door panel. Please help, this is definitely a big defect and a costly one to us the consumer. Any help to this matter or a fix to this situation would be hugely appreciated. |
| Vehicle Mileage at Failure | 27000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | NEWARK, OH |
| VIN pattern | 1J4HR58295CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | 4WD |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |