| Issue ID | 1177083 |
| Internal NHTSA # | 10711824 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2005 |
| File date | 01/04/09 |
| Component | STRUCTURE:BODY:DOOR |
| Product type code | VEHICLE |
| Description of the problem | All four (4) of the door handles on my 2005 jeep grand cherokee are cracking and i am fearful that they will be breaking off soon. The handles and the supporting door handle housing are all cracking in the same location. I contacted chrysler (case #[xxx]) and jeep (case #[xxx]) and have been unable to receive any repair assistance even though this is a manufacturer defect. Since the defect is in the housing unit of the interior door panel, the cost to replace the housing is prohibitive to most owners since the entire door panel must be replaced. The dealer states it is ~$800 per door to fix. Due to the safety issue of being unable to exit the back seat area from the inside without difficulty, i am fearful of allowing my 14yr daughter, grandkids, or anyone else of riding in the back seat. If an accident were to occur, they would be unable to safely exit the car from the inside. The damage to the door handles and/or frames are not due to normal "wear and tear" or any outside circumstance. Although i am just now reporting this, i did not initially recognize it as a defect when the problem first occurred with the first door (rear driver's side) in 2009. This is a safety hazard caused by defective manufacturing. I am reporting this hoping that a recall will be made by chrysler before someone is seriously injured and/or killed. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | BOYNTON BEACH, FL |
| VIN pattern | 1J4GS48KX5CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | RWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |