| Issue ID | 1013966 |
| Internal NHTSA # | 10545744 |
| Manufacurer | Chrysler Group LLC |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2005 |
| File date | 27/09/13 |
| Component | STRUCTURE:BODY:DOOR |
| Product type code | VEHICLE |
| Description of the problem | All four door handles are coming apart and one is completely broke. If there is an emergency, noone will be able to get out if the windows have been damaged. There are hundreds of cherokee and commander owners facing this same situation. This is a severe and life-threatening safety issue and chrysler jeep refuses to take responsibility for using cheap material that literally disintegrates on its own. Their price for fixing this defect is $700-$900 per door and they absolutely refuse to cover any portion of it. If a company freely decides to use inferior materials just to make more profit, this creates safety issues, especially children and infants, then they must be held accountable and responsible for its repairs at no cost to the owner. |
| Vehicle Mileage at Failure | 100000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | ST. PETERSBURG, FL |
| VIN pattern | 1J4GS48K35CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |