| Issue ID | 1159394 |
| Internal NHTSA # | 10684184 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2005 |
| File date | 14/01/15 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | After receiving n23 recall software update, when attempting to engage 4wd low in a low traction situation, the transfer case motor would not shift due to damages resulting from the software change. The software update was issues to bypass problems occurring from an often damaged part, rather than repairing or replacing the part itself. Because if this, the software change has negatively affected numerous vehicles 4wd low capabilities, rendering them useless in emergency situations. |
| Vehicle Mileage at Failure | 110000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | TACOMA, WA |
| VIN pattern | 1J4HR58245CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | 4WD |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |