| Issue ID | 1053413 |
| Internal NHTSA # | 10576663 |
| Manufacurer | Chrysler Group LLC |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2005 |
| File date | 03/03/14 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | After application of safety recall n23/ nhtsa 13v-175. Reprogram final drive controller module. 2005 - 2010. (wk) jeepĀ® grand cherokee. 2006 - 2010. (xk) jeep commander the transfer case of our car could not be shifted out of 4-high to either neutral or 4-low. Consequently a major drive train component has been destroyed. This demonstrates the software is defective and potentially dangerous and may not correct the reason for the recall. Thousands of jeep vehicles subjected to this recall have suffered the same loss of function. How does nhtsa, or we, know the safety problem is actually fixed? It is obvious the software used in this recall was not subjected to sufficient testing to validate it. I therefore fear my car is just as liable to have a safety defect as before the recall. There are several consensus standards for the testing of software, they were developed by ieee, ansi, iso and ul to name a few. We own a second jeep grand cherokee. We refuse to have this recall performed on our second vehicle until this problem, and any others that may be hidden in the poor design of the software, are corrected. |
| Vehicle Mileage at Failure | 71000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | LEESBURG, FL |
| VIN pattern | 1J4HR58295CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |