| Issue ID | 1025772 |
| Internal NHTSA # | 10554278 |
| Manufacurer | Chrysler Group LLC |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2005 |
| File date | 28/11/13 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | I recently took my jeep into the dealer service center to remedy the last recall pertaining to the software flash of the final drive control module. The day before i took my jeep in i had used the 4 wheel drive low. My jeep showed no symptoms of the recall and had no proper incidents yet i decided to take it in to have the task completed to avoid any future problems. Since the day i took it in (10/5/2013) i had not used my 4 wheel drive low until thanksgiving day. When i went to use it the transfer case did absolutely nothing and the message "service 4wd system" appeared on the dash. I have asked the dealership to take a look at it and have gotten nowhere expect to be treated rudely and have them extremely resistant to looking into the problem. Without even looking at my vehicle they kept telling me that the issue i am experiencing had nothing to do with the flash as they claim the flash affected the transmission park position sensor. When i read the tab "n23" it precisely names the transfer case as the affected component. Please help. Please! |
| Vehicle Mileage at Failure | 104000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | MONACA, PA |
| VIN pattern | 1J8HR58N65CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |