| Issue ID | 1003077 |
| Internal NHTSA # | 10535245 |
| Manufacurer | Chrysler Group LLC |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2005 |
| File date | 11/06/13 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | On june 11, 2013, i pulled into a convenience store parking lot. I put my (2005 jeep grand cherokee) in park & got out (the engine was still running). After a moment or so, my jeep started rolling forward. It rolled between the fueling islands & it was headed towards the street. My jeep hit a yellow pole & that stopped it from rolling into the street. (the yellow pole is a safety pole that protects the fire hydrant). I am 100% confident that i put my jeep in park before i got out of it. I was shocked & scared when i saw it rolling down the lot. I filed an accident claim with my insurance company. The damage was around $6,000. My deductible was $500. Today, (august 13, 2013), i received a safety recall notice from chrysler. The reason for the recall is the "final drive controller module software may unintentionally cause the transfer case to shift into the neutral position without input from the driver. This condition could allow the vehicle to roll away inadvertently while the vehicle is parked and cause a crash without warning." i was (and i still am) 100% confident that i put my vehicle in park before i got out of it. What are my options at this point? My insurance company paid the claim & i paid my deductible. Now, my insurance rates will go up. Who should be responsible for this? How do i proceed? |
| Vehicle Mileage at Failure | 97000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | ROCHESTER, NY |
| VIN pattern | 1J4HR58N25CXXXXXX |
| Was vehicle invloved in a crash? | Y |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |