| Issue ID | 569384 |
| Internal NHTSA # | 10142896 |
| Manufacurer | DAIMLERCHRYSLER CORPORATION |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2005 |
| File date | 01/03/05 |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION |
| Product type code | VEHICLE |
| Description of the problem | In reference to 05v396000: everything stated in the recall applies to my vehicle also even though i have a hemi and its associated transmission. Chrysler customer service has neglected to assist me in assessing the implications of four months of shudder effect on the transmission, engine and frame of the vehicle. Customer service continually hangs up on me while i am explaining the situation. After four months of dealing with the shudder i finally was able to convince the dealers service department that i had a serious problem while driving. They replaced the torque converter. I have a fully loaded 2005 jeep grand cherokee limited. *jb |
| Vehicle Mileage at Failure | 2000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SOUTHAVEN, MS |
| VIN pattern | 1J8HR58225CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 24/02/05 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 8 |
| Drive train type | AWD |
| Transmission type | AUTO |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | CHUCK HUTTON |
| Dealer's telephone number | 1-800-495-1142 |
| Dealer's city | MEMPHIS |
| Dealer's state code | TN |
| Dealer's ZIP code | 38115 |