| Issue ID | 860552 |
| Internal NHTSA # | 10402813 |
| Manufacurer | CHRYSLER GROUP LLC |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2005 |
| File date | 10/04/11 |
| Component | LATCHES/LOCKS/LINKAGES |
| Product type code | VEHICLE |
| Description of the problem | I currently own a 2005 jeep grand cherokee and approximately september of last year i observed the front passenger interior door housing to be cracked and loose. I was bewildered how this happened. In april of this year my seven year old daughter was in the rear seat behind the driver seat. I stopped the vehicle and exited. I was waiting for my daughter to come out and she began to bang on the glass in a panic. I opened the door from the outside and she was crying and told me she couldn't get out that the interior handle was broken. I looked at the handle and discovered the housing to be completely broken apart like the front passenger one, but the rear handle was just dangling and is inoperable. It was at this time i began to research this issue to see if it is a problem with other jeep owners. Sure enough it is a problem with hundreds of jeep owners, and my research should that there are 65 complaints filed under latches/locks/linkages; 29 complaints under structure: body: door; and 10 complaints under latches /locks/linkages:door:latch, not counting other site complaints when you conduct a google search. I went to a local jeep dealer who informed me that my warranty is up and they do not have any knowledge of any recalls. I am concerned as if two handles are broke, it is a matter of time the other two will also break. I also find this to be a serious!!!, safety issue as if there is an emergency, how will a child exit my rear seat if they are sitting behind the driver and if the handle breaks on the otherside there is no getting out from within the vehicle. This of course can result in the death of a passenger. I hope your agency can assist me with this problem in getting these handles replaced before the unthinkable happens. Thank you in advance. |
| Vehicle Mileage at Failure | 97000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | NEW LENOX, IL |
| VIN pattern | 1J4HR58285CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |