| Issue ID | 855479 |
| Internal NHTSA # | 10398017 |
| Manufacurer | CHRYSLER GROUP LLC |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2005 |
| File date | 01/01/11 |
| Component | LATCHES/LOCKS/LINKAGES |
| Product type code | VEHICLE |
| Description of the problem | There is a defect in the plastic used to make the door panels on my 2005 jeep grand cherokee. The plastic around the door handle latches is breaking apart and crumbling. All 4 doors are having the same issue of the plastic failing. If the plastic continues to break apart the door handle will fail and you will not be able to open the door. This is safety issue which could prevent myself or passengers from exiting vehicle in case of an emergency. Dealership was contacted and informed of the defect. Dealership stated there was no recall and they had not come across said problem before. I informed them that it was obvious defect since all the doors were degrading at the same time. Dealership stated that my only option was to buy new door panels for $2600. My research shows that this is not an isolated incident and there have been many complaints of the defect door panels. This is a serious safety issue and chrysler needs to recall the door panels on this model. |
| Vehicle Mileage at Failure | 40000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | FRANKLIN, TX |
| VIN pattern | 1J4HR58N15CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | 4WD |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |