| Issue ID | 852693 |
| Internal NHTSA # | 10395230 |
| Manufacurer | CHRYSLER GROUP LLC |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2005 |
| File date | 28/03/09 |
| Component | LATCHES/LOCKS/LINKAGES |
| Product type code | VEHICLE |
| Description of the problem | My 2005 jeep grand cherokee interior door handles have all broken loose from their door panels making them inoperable. I have inquired about any assistance from the manufacturer since the problem seems to have been caused by faulty material and really poor design. The answer has been negative. I am concerned that in an emergency it would be impossible to exit the vehicle if i were not able to get the windows down to use the exterior handle. I feel a recall is definitely in order since the price to replace these panels is exorbitant ( $700. 00 to $800. 00 each) and no assistance is being offered through the manufacturer. There are multiple cases in your file regarding this issue and a huge amount of documentation from customers on the internet!!! Please help all of us rectify this dangerous situation. Please don't wait until an injury or death is reported that was caused by this problem !! |
| Vehicle Mileage at Failure | 25000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | HOBE SOUND, FL |
| VIN pattern | 1J4HS58N65CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |