| Issue ID | 850430 |
| Internal NHTSA # | 10392639 |
| Manufacurer | CHRYSLER GROUP LLC |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2005 |
| File date | 18/07/10 |
| Component | LATCHES/LOCKS/LINKAGES |
| Product type code | VEHICLE |
| Description of the problem | Bad plastic resin compound was used to manufacture 2005 jeep grand cherokee in several batches of door panels, used to hold door handles. The plastic cracks, crumbles, and disintegrates around the door handle after only a few (3-5) years of use. Many door handles are no longer usable. This creates a fire safety issue and a crash safety issue, because vehicle occupants cannot use the door handle to escape from the vehicle. The door handle may have been intact before a crash, but due to the weak plastic be inoperable after a crash by further cracking and crumbling. Numerous video's and pictures have surfaced in the public showing this problem, and chrysler/jeep is not owning up to their problem, and their supplier's problem. Consumers are faced with a $2,400. 00 repair bill or designing their own solutions (at the peril of the public)!!! Here are some example videos and comments on dealing with jeep dealers and corporate on this issue: http://www. Youtube. Com/watch? V=qsfrz7cibky and http://www. Youtube. Com/watch? V=u3zgrqrrmca and http://www. Youtube. Com/watch? V=bycj4pndkko and http://www. Youtube. Com/watch? V=j4fiofrfxgg i was in a car accident on 07/18/2010 and could not open my door because of this problem. I had to roll down my window, and reach outside and use the exterior door handle, because the interior handle was disconnected and would not work. Chrysler jeep refuses to acknowledge this vehicle safety defect despite hundreds of complaints. Only when threatened with legal action or a class action law suit do they respond. The nhtsa must step in to address this as a safety recall. |
| Vehicle Mileage at Failure | 52000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | CHARLESTON, SC |
| VIN pattern | 1J4HR58215CXXXXXX |
| Was vehicle invloved in a crash? | Y |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | Y |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 4 |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | 4WD |
| Transmission type | |
| Vehicle speed | 15 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |