| Issue ID | 567396 |
| Internal NHTSA # | 10141396 |
| Manufacurer | DAIMLERCHRYSLER CORPORATION |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2005 |
| File date | 24/10/05 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | I am writing to correct the details of my complaint posted on your web site. I spoke with someone on the phone yesterday and the entry posted is inaccurate. My husband was driving my 3 month old 2005 jeep grand cherokee on october 24th (not the 17th) when the engine stalled without warning. He was driving in the left lane of a busy highway during rush hour in the rain. He was able to restart the vehicle after reaching the shoulder of the road. He then stopped at a service station but they could not diagnose the problem. I called the service department at the dealership and was told to tell my husband to drive with the defrost on to keep the engine idle up. I then made a service appointment and asked to have the oil changed at the same time. They kept the truck overnight and said that the diagnostic tests did not reveal any problem and they were unable to duplicate the incident. I was also told that they discovered a "milky" substance when changing the oil and put in a new filter. They did not say that this was the problem. They told me that if it happened again, i should bring it back. My issue is that waiting for a vehicle to stall at high speed on a busy highway is a real safety concern. My husband and i are reluctant to drive the vehicle and actually rented a car to visit our son who is almost 250 miles away at college. I hope you will correct the entry as it is important for other owners who are experiencing the same problem to have the actual facts.*jb |
| Vehicle Mileage at Failure | 4600 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | CHATHAM, NJ |
| VIN pattern | 1J4GR48K65CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 28/07/05 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | 4WD |
| Transmission type | AUTO |
| Vehicle speed | 50 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |