| Issue ID | 1288180 |
| Internal NHTSA # | 10872608 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2005 |
| File date | 17/05/16 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | I made an appointment at paulding chrysler jeep dodge in dallas, ga on 5-17-16. This appointment was scheduled one week prior to 5-17-16 to replace the ignition switch (p41) and to update a computer system (p73). I was told that the ignition switch was in stock. I brought my vehicle in for the repair at 0830 on 5-17-16. I received a phone call @ 1300 from one of the service managers (nate) telling me that the part was not in stock to replace the ignition switch and i would have to bring it back in when the part was available. When i picked up my vehicle that afternoon i was told that the dealership would contact me and reschedule an appointment for the replacement of the ignition switch. Since then, i have not heard anything from the dealership and my vehicle has lost power 3 times after i picked up my vehicle. I was backing out of my driveway when the vehicle lost power the first time and twice sitting at a red light. I need this resolved right away. I am a home health rn and i drive all day seeing patients. |
| Vehicle Mileage at Failure | 94000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | POWDER SPRINGS, GA |
| VIN pattern | 1J4HR58215CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 5 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |