| Issue ID | 1130397 |
| Internal NHTSA # | 10654139 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2005 |
| File date | 10/06/14 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | In the past 6 months roughly, my husband has accidentally knocked the key of our jeep while commuting to/from work a lf a dozen times and the vehicle shut off while traveling over 60 miles per hour on a busy minneapolis freeway. Fortunately, it has not resulted in an accident (yet). It happened again just last wednesday! We did receive at least 2 recall notices from jeep, however, when we call to schedule the appointment, the dealership has informed us that they have not received the parts yet. I called again yesterday and it was the same story. So i called chrysler directly. They gave me the same story and offered absolutely nothing other than tips to try to not knock the key, which we have tried them all already. The vehicle is not safe!! My husband cannot be replaced and i have heard close to 30 people have died as a result of this p41 recall already. He will not be another one! My complaint is that when a customer is actually experiencing the issue, chrysler is not offering anything to help us out until the part is available. I would expect that offering loaner jeep or working with us to replace the jeep would be much less expensive than a lawsuit if something happens to my husband. I am very concerned and frustrated at their lack of interest to help us out. |
| Vehicle Mileage at Failure | 89000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SHAKOPEE, MN |
| VIN pattern | 1J4HR48N25CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | 4WD |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |