| Issue ID | 1087332 |
| Internal NHTSA # | 10610513 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2005 |
| File date | 02/07/14 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | On may 22, 2014 i took my 2005 jeep grand cherokee limited 4 x 4 with 5. 7l hemi engine for recall #n23 reprogram final drive control module. The mileage at that time was 93758. After that "fix" everything seemed to run okay then on july 2, 2014 due to a grinding sound in the rear, my sons father in law checked the codes and found the emergency brake tone ring show. Also on the dashboard a "service 4 wheel drive system" message appeared. He replaced the right rear hub assembly and both emergency brake shoes, but when he went to test drive the vehicle, he said it wouldn't shift correctly. I believe he said it wouldn't shift out of 4 wheel low. Vehicle did also stall also he said. He checked internet and found loads of reports of this model and year jeep vehicle having problems only after having the n23, nhtsa id# 13v175000. Recall "fix" performed. Mine was done at tri-cities chrysler, dodge, jeep, ram at kingsport, tn. It appears to be a computer related problem, as that's what was reprogrammed for the recall. I am disabled and need the jeep to haul my handicapped scooter and me with my wife driving. It's essential that it's not out of service. I called the aforementioned dealer service department today and spoke to "greg" who said he could check it out. I had my sons father in law call him to fully explain what was dysfunctional as he was the one that experienced the problem and thus fully tell [xxx] about it. I was told that [xxx] said we could tow it in at our expense (not drive it) and he'd check it, but until a recall notice is received , anything done would be charged to me. Please expedite these thousands of complaints asap. I need my vehicle. I don;t have bus or taxi service, and with my disabilities (fused left hip, mainly) i can't ride in most vehicles because of leg room. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | FORT BLACKMORE, VA |
| VIN pattern | 1J8HR58255CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | |
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| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |