| Issue ID | 1238641 |
| Internal NHTSA # | 10790192 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2005 |
| File date | 20/10/15 |
| Component | ELECTRICAL SYSTEM:IGNITION |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2005 jeep grand cherokee. The contact stated that the vehicle was taken to the dealer where it was to have the ignition replaced, but rendered the ignition key useless. The contact stated that the ignition key was difficult to turn to the off accessory. The dealer was contacted and a technician was dispatched to pick up the vehicle. The dealer replaced the new ignition with a used, non-compliant ignition. The manufacturer was made aware of the issue and stated that the dealer failed to follow proper procedures. The vehicle was not repaired and was awaiting a new ignition. The failure mileage was 16,787. |
| Vehicle Mileage at Failure | 16787 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | HEMET, CA |
| VIN pattern | 1J4HS58N25CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |