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2005 Jeep GRAND CHEROKEE Electrical System Instrument Panel Problems, Complaints and Defects

Issue ID	604479
Internal NHTSA #	10169829
Manufacurer	DAIMLERCHRYSLER CORPORATION
Brand	JEEP
Model	GRAND CHEROKEE
Model Year	2005
File date	03/10/06
Component	ELECTRICAL SYSTEM: INSTRUMENT PANEL
Product type code	VEHICLE
Description of the problem	2005 jeep grand cherokee - ~21,000 miles on vehicle. The instrument cluster/gauges will randomly all light up at once, then go off one at a time as i am driving on the road. The speedometer, at the same time will go to 0 then will seem to 'reboot' and go back to the correct speed. Again, all of this will happen randomly as i travel on the highways. I have taken this vehicle in 3 times to the westgate chrysler jeep dealership in raleigh, nc, and it has still not been corrected!! On the first trip, they just flashed the computer and sent me on my way. On the second trip there, the flashing happened to the technician so they replaced the junction box and said that should do it... But the problem still occurs. On the 3rd trip, they just hooked up the computer and said everything was fine. They called the chrysler technical service and they told them to just wait until it happens again... Then bring it in?? It happens at random times, so it's difficult to 'just bring it in'. My jeep has become unsafe to drive at this point! When the instrument cluster goes blank while i'm driving, it becomes a hazard to me and my family. I have contacted chrysler, but i have only received an automated reply. They are not helping me with this serious issue. I've searched the internet with people who have had similar problems, and the solutions range from bad fuses, to corrosion in the connectors, relays, etc. I don't want to take this in to westgate as they appear useless and don't want to do any detective work. Please help me remedy this serious electrical issue. *jb
Vehicle Mileage at Failure	20800
Number of Occurences	4
Source of the issue	NHTSA WEB SITE
City and State	RALEIGH, NC
VIN pattern	1J4GR48KX5CXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	22/10/04
Was original owner?	Y
Anti-lock brakes	Y
Cruise control	Y
Number of cylinders	6
Drive train type	4WD
Transmission type	AUTO
Vehicle speed	40
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name	DAVID O'NEAL CHRYLSER JEEP
Dealer's telephone number
Dealer's city	RALEIGH
Dealer's state code	NC
Dealer's ZIP code	27619

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WBAJV6101JBL13889 MB1G3DYC8CHNE0234 TSMYED1S700E53452 MMBJLKL10LH018770 WVGZZZ5NZBW006325 1FTFX1EF4DFA56678 WVGZZZA1ZMV190532 2C4RDGBG1LR239212 JTEBU5JR9L5757022 TMAJE81BHMJ054789 3VWSE69MX4M038113 2C3CDXCT2KH552621

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2005 Jeep GRAND CHEROKEE Electrical System Instrument Panel Problems, Complaints and Defects, Recalls and Failures

2005 Jeep GRAND CHEROKEE Electrical System Instrument Panel Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?