| Issue ID | 694469 |
| Internal NHTSA # | 10243405 |
| Manufacurer | CHRYSLER LLC |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2004 |
| File date | 24/11/04 |
| Component | VISIBILITY |
| Product type code | VEHICLE |
| Description of the problem | Tl*the contact owns a 2004 jeep grand cherokee. Immediately upon purchasing the vehicle, the sunroof would open, but failed to close. The contact never left the dealer and was informed that it was an electrical failure. The window regulator motor was replaced; however, the failure occurred on two more occasions. The contact returned the vehicle to the dealer both times and the motor was repaired. Shortly afterwards, the passenger side window fell inside the door. The contact returned to the dealer and was informed that the window cable failed. The mechanic repaired the window. Shortly after that, when the driver's side door was shut, the rear window fell down into the door. The mechanic stated again that the power window regulator was defective and repaired the failure. The manufacturer stated that the vehicle was not under warranty; therefore, she would not be reimbursed for the repair costs. The current mileage was 18,357 and failure mileage was 239. |
| Vehicle Mileage at Failure | 239 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | EDGEWATER, FL |
| VIN pattern | 1J4GX58S24CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |