2004 Jeep GRAND CHEROKEE Visibility Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Jeep GRAND CHEROKEE 2004 visibility. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Jeep GRAND CHEROKEE 2004 visibility and complaints other owners have filed.
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2004 Jeep GRAND CHEROKEE Visibility Problems, Complaints and Defects

 Issue ID693857
 Internal NHTSA #10242957
 ManufacurerCHRYSLER LLC
 BrandJEEP
 ModelGRAND CHEROKEE
 Model Year2004
 File date12/09/08
 ComponentVISIBILITY
Product type codeVEHICLE
 Description of the problemIn april or may of this year, the driver-door window of our jeep slid into the body of the door on it's own--this was while the car was parked on the street. We were lucky to catch it before someone stole all of our items in the car. A repairman told us that the cable/regulator is broken and that it is very common with jeeps. We couldn't afford the $250-300 part, so we simply screwed the window in place, temporarily. This past weekend while driving on the freeway at 65 mph our passenger window did the same thing. It was late friday night so all we could do is duct-tape the window in place. We called chrysler/jeep to see if there is any recall, and they were completely unhelpful. They simply told us to get a $200 diagnosis from a jeep dealership and then they would decide if chrysler/jeep would assist in the cost. We visited many consumer websites and found thousands (no exaggeration) of complaints of the very same problem. Those who ended up getting a diagnosis with a dealership never ended up being refunded by chrysler/jeep. In the end, they simply paid chrysler/jeep more money having gone through their suggested process. This is clearly and faulty part and chrysler/jeep's refusal to recall or reimburse its customers is alarming. The parts are very expensive and with so many complaints of the same nature we should not have to pay chrysler/jeep more money for something that is clearly their problem. Weather has nothing to do with the failure of the part(s)--they simply break without warning. Something must be done about this. Both of our windows are currently being held into place by screw or tape as we consider our options. We do not trust chrysler/jeep and believe that even if we go to a dealership we will end up paying for the repair all on our own. It is a considerable expense for a common default and has given us a great deal of stress. Chrysler/jeep representatives have been unsympathetic, ambiguous, and untrustworthy. Please help!
 Vehicle Mileage at Failure61000
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateALAMEDA, CA
VIN pattern 1J4GW48S24CXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed65
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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