| Issue ID | 1257126 |
| Internal NHTSA # | 10822733 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2004 |
| File date | 02/12/15 |
| Component | VISIBILITY/WIPER |
| Product type code | VEHICLE |
| Description of the problem | This is the 2nd time i have had this problem. The heater/blower/vent system failed and no hot air comes out the right side of the car including the defroster which is dangerous. It turns out that there are cheap plastic temperature doors on the heating system under the dash that break. This is a very common problem on 1999-2004 jeeps with dual heating systems. I had this repair done at 72,500 miles and now again at 141,900 miles. Both times the repair was about $1500. The repairs were done on nov 9, 2009 and dec 2, 2015. I am taking the car back to the dealer today because the air is still not coming out of the vents properly. I was checking about recalls before i go to the dealer, and i just found this website that describes the common problem and a low cost way to fix it yourself. Http://www. Jgcparts. Com/jeepheater. Html . I hope you can help me and all the others who have had this problem!!!! |
| Vehicle Mileage at Failure | 72500 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | MAINEVILLE, OH |
| VIN pattern | 1J4GW58J74CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |