| Issue ID | 720821 |
| Internal NHTSA # | 10266066 |
| Manufacurer | CHRYSLER LLC |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2004 |
| File date | 19/04/09 |
| Component | VISIBILITY:SUN ROOF ASSEMBLY |
| Product type code | VEHICLE |
| Description of the problem | Tl*the contact owns a 2004 jeep grand cherokee. Ever since the vehicle was purchased, the contact has experienced several failures with the windows. When proceeding to roll down the front passenger side window, it drops down into the door jam. The vehicle was taken to the dealer and they determined that the regulator assembly failed. The window was repaired at the cost of $450. While driving 25 mph, the rear driver's side window also dropped down into the door jam. The vehicle was taken to the dealer and they determined that the regulator assembly failed again. The window was repaired at the cost of $106. 50. One year later, while driving 65 mph, the driver's side window dropped down into the door jam. The vehicle was taken to the dealer and is in the process of being repaired. In addition, when the contact opened the sunroof, she was unable to close it back. The vehicle was taken to the dealer and they stated that the motor failed. The vehicle was repaired. The contact is in the process of notifying the manufacturer. The failure mileage was 239 and current mileage was 20,230. |
| Vehicle Mileage at Failure | 239 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | EDGEWATER, FL |
| VIN pattern | 1J4GX58S24CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 25 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |