| Issue ID | 857492 |
| Internal NHTSA # | 10399680 |
| Manufacurer | CHRYSLER GROUP LLC |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2004 |
| File date | 08/05/11 |
| Component | VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| Product type code | VEHICLE |
| Description of the problem | I have had to replace all 4 window regulators because of a defect. It has cost me over $1200. 00 for all 4 to be replaced over time. It seems strange to me that all 4 have had to be replaced and the part cost over $325. 00 just for the parts not counting the labor . The window just suddenly falls down and will not stay rolled up. I purchased this car brand new and it has been taken very good care of. I would like to be re-imbursed for all of my expensed considering this cannot be a fluke since all 4 have had to be replaced and no one ever sits in the back so it has not been worn out from use. Please let me know what can be done about this problem. The dealer said this is just and issue with jeeps and they always keep a large amount of regulators on hand. I think this is just a way for jeep to make money on parts and this should not be allowed to continue since the parts are just a piece of plastic and cost over 300. 00 per window and we have to have our windows fixed. I would like to be contacted to see if i can pursue a claim to be re-imbursed from jeep. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | CARROLLTON, GA |
| VIN pattern | 1J4GX48S04CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |