| Issue ID | 627801 |
| Internal NHTSA # | 10188921 |
| Manufacurer | DAIMLERCHRYSLER CORPORATION |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2004 |
| File date | 28/02/07 |
| Component | VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| Product type code | VEHICLE |
| Description of the problem | Rear passenger (electric) window fell down and would not go back up. I purchased an extended warranty when i purchased the vehicle (70k) with a $100 dollar deductible. I took the vehicle in to have the problem fixed and was charged a $98 fee to look at the problem. I was called the next day and informed that i would have to pay another $98 to further diagnose the problem. When i told the dealership i would not pay anymore money because of my warranty, they disconnected the switch and rolled the window up instead. This problem remains unresolved. |
| Vehicle Mileage at Failure | 55000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SEVERN, MD |
| VIN pattern | 1J4GX48S44CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 12/12/04 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | RWD |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | TATE CHRYSLER JEEP |
| Dealer's telephone number | 410-761-1560 |
| Dealer's city | GLEN BURNIE |
| Dealer's state code | MD |
| Dealer's ZIP code |