| Issue ID | 755358 |
| Internal NHTSA # | 10299023 |
| Manufacurer | CHRYSLER GROUP LLC |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2004 |
| File date | 16/01/08 |
| Component | VISIBILITY:DEFROSTER/DEFOGGER SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Tl*the contact owns a 2004 jeep grand cherokee. The contact stated that the heater doors in her vehicle broke which left her with no heat and no defroster. There were no warning lights prior or after the failure occurred. She has not taken the vehicle to the dealer or spoken with the manufacturer. The vehicle was repaired on 12/17/2009 by a local repair shop. The current mileage was approximately 87,000. The failure mileage was approximately 50,000. |
| Vehicle Mileage at Failure | 50000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | ROBSTOWN, TX |
| VIN pattern | 1J8GX68JX4CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |