| Issue ID | 716042 |
| Internal NHTSA # | 10261748 |
| Manufacurer | CHRYSLER LLC |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2004 |
| File date | 22/02/09 |
| Component | VISIBILITY:DEFROSTER/DEFOGGER SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | 3rd failure of climate control system inside vehicle controlling a/c, heat, vents, etc. Have paid a total of $3119 to have it repaired with new oem chrysler replacement parts by certified mechanics. The same failure continues to occur where the climate control "blend doors" break in their plastic housing causing the doors to move independent of the computer control signals. In the winter, cold air will blow regardless of setting, and in the summer hot air blows - also regardless of setting. This latest failure occurred outside of the warranty. It was already fixed once within warranty period before 2 subsequent failures. Dealer reps informed me that 80+% of vehicles with dual climate control option have this problem. I have owned a 2000 and 2005 grand cherokees and have also experienced the same issue with both vehicles. |
| Vehicle Mileage at Failure | 86009 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | HERMOSA BEACH, CA |
| VIN pattern | 1J8GW68J64CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 10 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |