| Issue ID | 646154 |
| Internal NHTSA # | 10204360 |
| Manufacurer | DAIMLERCHRYSLER CORPORATION |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2004 |
| File date | 05/04/07 |
| Component | VISIBILITY:DEFROSTER/DEFOGGER SYSTEM:WINDSHIE |
| Product type code | VEHICLE |
| Description of the problem | Windshield visibility frequently reduced due to failure of heater/cooling system, vehicle has no heat for defroster (or occupants). I took the car to the dealer, described the problem and was immediately told this was a known problem in the jeep line with the blend door mechanism and would cost $1,200 to repair. Note: this was based solely on a description, no mechanic was required to look at the car; this issue is that well known to the dealership. Further, a diagnostic would require removal of the dash, costing $200-500 just to check/confirm. I reported the problem at 29,500 miles (of a 30,000 warranty) but was told i was beyond the warranty date. No corrective action or accomodation was offered. |
| Vehicle Mileage at Failure | 29500 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SUNNYVALE, CA |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 15/06/04 |
| Was original owner? | Y |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | SUNNYVALE JEEP CHRYSLER |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |