| Issue ID | 489702 |
| Internal NHTSA # | 10079060 |
| Manufacurer | CHRYSLER GROUP LLC |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2004 |
| File date | 01/06/04 |
| Component | VEHICLE SPEED CONTROL:LINKAGES |
| Product type code | VEHICLE |
| Description of the problem | I have a 2004 jeep grand cherokee and when travelling in cruise control at 55 mph and start up a steep grade, the transmission will shift out of overdrive into 3rd gear, then immediately shift into 2nd gear. This happens everytime this situation occurs. When this shiifing occurs the engine rpm goes from about 1600 rpm to 4000 rpm. If the road were not totally dry or if you approach a curve when this happens a person could easily lose control of the vehicle. I have taken the vehicle to the dealer on 6/30/2004 and the service manager told me this is normal.*ak |
| Vehicle Mileage at Failure | 0 |
| Number of Occurences | 10 |
| Source of the issue | NHTSA WEB SITE |
| City and State | UNIONTOWN, OH |
| VIN pattern | 1J4GW48S54CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 22/03/04 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | 4WD |
| Transmission type | AUTO |
| Vehicle speed | 55 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | WALLY ARMOUR |
| Dealer's telephone number | 3308233556 |
| Dealer's city | ALLIANCE |
| Dealer's state code | OH |
| Dealer's ZIP code | 44601 |