2004 Jeep GRAND CHEROKEE Structure Body Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Jeep GRAND CHEROKEE 2004 structure body. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Jeep GRAND CHEROKEE 2004 structure body and complaints other owners have filed.
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2004 Jeep GRAND CHEROKEE Structure Body Problems, Complaints and Defects

 Issue ID507373
 Internal NHTSA #10093693
 ManufacurerCHRYSLER GROUP LLC
 BrandJEEP
 ModelGRAND CHEROKEE
 Model Year2004
 File date01/10/04
 ComponentSTRUCTURE:BODY
Product type codeVEHICLE
 Description of the problemI have been having a problem with my jeep from the time i got it with the quality of the paint job when i got my jeep from abernathy in lincoln on north carolina i had noticed that the paint job had some light swirls. *ak the sales rep told me i could bring back the car and get it cleaned and that would probable take care of the swirls as it was just need of a hand wax. A few days later i waxed that car by hand with a recommended hand wax from the local napa dealer. The problem did not get any better and i noticed the situation more after i made the car shine. I also started to see the bars on the bottom of the jeep were chipping. I took the jeep back to abernethy and got with the service manager named barry. Berry said he would have to contact the service rep to come in and look at the situation. Barry called me back and said that the rep did not need to look at the bars and that jeep was not interested in taking care of the chipping as that was not covered under warranty and the bars were going to get chipped as they were bush guards. I informed him that my jeep had not been off road and that these chips were from simply getting in and out of the jeep with my wife's shoes. Barry informed me to bring in the jeep and they would take the bars off and repaint them but the rep really had to be the one to look at the paint on the car. I waited for my car to be serviced with oil change and walked around the lot. I looked at other jeeps as well as other cars on the lot and noticed they also had many swirls and they were very noticeable under the bright sun. There was another sales man walking around and i ask him to take a look at the swirls and if he had any suggestions of how to get rid of them. The salesman i spoke to and showed was the sales manager at abernethy and he said he could only contact the rep also. The 1st appointment was set up with a day notice that the rep was going to be in
 Vehicle Mileage at Failure
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateBESSEMER CITY, NC
VIN pattern 1J4GX48S44CXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase07/08/26
Was original owner?Y
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's nameABERNATHY
 Dealer's telephone number704-732-1890
 Dealer's cityLINCOLNTON
 Dealer's state codeNC
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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