2004 Jeep GRAND CHEROKEE Structure Body Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Jeep GRAND CHEROKEE 2004 structure body. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Jeep GRAND CHEROKEE 2004 structure body and complaints other owners have filed.
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2004 Jeep GRAND CHEROKEE Structure Body Problems, Complaints and Defects

 Issue ID1232469
 Internal NHTSA #10785728
 ManufacurerChrysler (FCA US LLC)
 BrandJEEP
 ModelGRAND CHEROKEE
 Model Year2004
 File date23/10/15
 ComponentSTRUCTURE:BODY
Product type codeVEHICLE
 Description of the problemOn 09/12/2015, i was rear ended at a stop light in a grand cherokee with the factory towing pkg. Ie fact. Trailer hitch and was trapped in the vehicle until assistance arrived. My replacement vehicle, also a grand cherokee, has no trailer hitch. After reading several articles about the gas tank fire recall, i was very interested in getting this recall done. I went to bertera chrysler, jeep, dodge expecting a trailer hitch to be installed as a protective device for the fuel tank. To my surprise i was told that the recall did not apply to my vehicle. Recall number n45. When i was rear ended every thing seemed to perform correctly. The trailer hitch bent down to protect the fuel tank, the frame buckled, and the body stretched between the doors. I seems to me that with the exception of the driver door, everything performed as it should to absorb energy from the car striking mine. The driver's door was jammed closed because the top front edge of left rear door overlapped the rear edge of the driver door. This caused me, the driver, to be trapped in the front seat until my passenger came around the car and forced the driver door open. Had the fuel tank ruptured and caught fire i would have been in dire straights. So while this is not a complaint about a new issue, it is a complaint about how the dealer handled my recall. Everything i have read leads me to believe that chrysler agreed to install hutches on all the vehicles that did not have the towing pkg. Or a mopar aftermarket hitch.
 Vehicle Mileage at Failure127000
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateSPRINGFIELD, MA
VIN pattern 1J8GW58N84CXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed0
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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