2004 Jeep GRAND CHEROKEE Structure Body Hood Hinge And Attachments Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Jeep GRAND CHEROKEE 2004 structure body hood hinge and attachments. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Jeep GRAND CHEROKEE 2004 structure body hood hinge and attachments and complaints other owners have filed.
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2004 Jeep GRAND CHEROKEE Structure Body Hood Hinge And Attachments Problems, Complaints and Defects

 Issue ID706550
 Internal NHTSA #10253602
 ManufacurerCHRYSLER LLC
 BrandJEEP
 ModelGRAND CHEROKEE
 Model Year2004
 File date28/12/08
 ComponentSTRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS
Product type codeVEHICLE
 Description of the problemI lifted the hood to check the washer fluid level. As i turned to pick up the refill bottle to fill the car's washer bottle the hood fell on its own. Had my hands or head still been under the hood i would have sustained significant injuries. The hood struts now fail every time and i have to use a stick to hold the hood up. I went to action motors (jeep dealership in danbury, ct) on 1/2/09 and discussed with service managers. They said failure of the hood struts is expected and is common - especially in cold weather. In fact, they told me their service policy for all mechanics is to install a vice grip on all grand cherokees hood struts before any work begins -- even if the owner has not reported this issue. Failures occurred too often to allow their people to work under the hood without the vice grip in place. While they may have advance knowledge of this hazardous issue, most car owners do not. I asked if jeep had a recall on this issue and was told "no." my car is only 4 years old.
 Vehicle Mileage at Failure26225
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateRIDGEFIELD, CT
VIN pattern 1J4GW48S54CXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed0
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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