2004 Jeep GRAND CHEROKEE Structure Frame And Members Underbody Shield Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Jeep GRAND CHEROKEE 2004 structure frame and members underbody shield. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Jeep GRAND CHEROKEE 2004 structure frame and members underbody shield and complaints other owners have filed.
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2004 Jeep GRAND CHEROKEE Structure Frame And Members Underbody Shield Problems, Complaints and Defects

 Issue ID542053
 Internal NHTSA #10121026
 ManufacurerDAIMLERCHRYSLER CORPORATION
 BrandJEEP
 ModelGRAND CHEROKEE
 Model Year2004
 File date24/04/05
 ComponentSTRUCTURE: FRAME AND MEMBERS:UNDERBODY SHIELD
Product type codeVEHICLE
 Description of the problemI was pushed off the road during a snowstorm by a semi tractor/trailer and hit a cement barrier on i480 with my 2004 jeep grand cherokee. Upon estimating the damages, i was told that i had left front rail damage that requires replacement. After 3 weeks the repair facility was unable to locate a replacement rail for my vehicle (they were told that the part was unavailable). On 5/11/05 i called daimler-chrysler myself to find out what is going on, and why there are no rails available for a 2004 (one model year old) vehicle. I was told by the 1st person i spoke with (eric) that the reason a rail could not be found is because they are defective with welding issues and being recalled. I asked why i wasn't notified by daimler chrysler and he didn't know. He took down all my information and said that he was sending my file to their parts department to do a world wide search for a rail and he would get back to me in a couple days. By late afternoon on 5/13/05 i had not heard back from daimler chrysler, so i called back. I told my story to 3 more people that i was transferred around to, and the last person i spoke to was geoff, he was rude, tried to intimidate me, telling me that i had no business calling there, i was doing the legwork for my insurance company, and i told him that i had every right to call as i am the vehicle owner. Bottom line, they can produce a rail for my vehicle as early as june 1, 2005, but no guarantee that it will be that date. I feel that i have gotten the total run around and have been forced to use a rental car for 4 weeks now, because of daimler chrysler's failure to provide parts for a 2004 model year vehicle which i understand they should have in stock for a 10 year period.(by federal law). I am totally frustrated by their lack of assistance and empathy for my situation, and want to know what recourse i may have against them or the government for failure to produce a part for a car that is one model year old.
 Vehicle Mileage at Failure
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateLYNDHURST, OH
VIN pattern 1J4GW48S04CXXXXXX
 Was vehicle invloved in a crash?Y
 Was vehicle involved in a fire?N
 Was incedent reported to police?Y
 Was medical attention required?
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase29/07/03
Was original owner?Y
Anti-lock brakesY
Cruise controlY
Number of cylinders6
Drive train type4WD
Transmission typeAUTO
 Vehicle speed50
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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