| Issue ID | 933107 |
| Internal NHTSA # | 10468480 |
| Manufacurer | CHRYSLER GROUP LLC |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2004 |
| File date | 15/03/12 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2004 jeep grand cherokee. While driving approximately 25 mph and making a left turn, the steering wheel became stiff and difficult to maneuver. The contact also heard an abnormal grinding noise coming from the vehicle. The vehicle was taken to the dealer for diagnostics where the technician advised that the steering gear assembly would have to be replaced. The contact referenced nhtsa campaign id number: 03v079000 (steering:gear box (other than rack and pinion)) but was advised by the manufacturer that the vin was not included in the recall. The vehicle was not repaired. The approximate failure mileage was 70,000. |
| Vehicle Mileage at Failure | 70000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | EDEN PRAIRIE, MN |
| VIN pattern | 1J4GW58N14CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 25 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |