| Issue ID | 691035 |
| Internal NHTSA # | 10240636 |
| Manufacurer | CHRYSLER LLC |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2004 |
| File date | 21/04/04 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Tl*the contact owns a 2004 jeep grand cherokee. The contact stated that the abs would not lock or "grip" as quickly as it should. The failure caused difficulty when braking. She also noticed that there was a "gliding" effect when driving 40 mph and attempting to brake. Furthermore, she experienced difficulty turning the steering wheel. As a result, she made wide turns due to the amount of effort she had to put into turning the wheel. She took the vehicle to the dealer and they checked the brakes. The dealer changed the brake pads and stated that everything was fine. The second time the contact took the vehicle to the dealer for the abs failure she was informed again that everything was fine. The vehicle has not been inspected for the steering failure. The current mileage was approximately 43,000 and failure mileage was approximately 20. |
| Vehicle Mileage at Failure | 20 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | CENTRAL ISLIP, NY |
| VIN pattern | 1J4GW48SX4CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 40 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |